For 25 years, Sondra Thiederman and her staff have built their reputation on the following code of ethical behavior.

	Sondra Thiederman will accept only those speaking engagements for which she is qualified by experience, expertise, and competence.
	She will make every effort to tailor all presentations to the specific needs of her clients.
	Sondra will handle the topics of diversity, bias, and cultural differences with sensitivity, honesty, and integrity.
	All requests for materials and information will be met in a timely and courteous fashion.
	Sondra will arrive early at the meeting sight and will promptly inform the client of her arrival to avoid any unnecessary anxiety or confusion.
	All fees and expenses will be reasonable, legitimate, and commensurate with the services provided.
	Proprietary information regarding the clients and his or her organization will be kept confidential unless permission is granted for its use.
	Sondra will communicate regularly and promptly with the client regarding program contents, scheduling, and logistics.
	Sondra will comply with client wishes regarding product sales and self-promotion from the platform.

Contact Sondra’s office if you have any questions about her Code of Ethics.

To check on Sondra’s availability or to receive additional information including a demonstration tape and references, please contact the bureau who sent you to this site or:

Joan Pierce
Marketing Director
Cross-Cultural Communications
4585 48th Street
San Diego, CA 92115
Phone: 619-583-4478 / 800-858-4478
Fax: 619-583-0304
E-mail: STPhD@Thiederman.com