• Retail Industry: Loss prevention -- how to avoid the pitfalls of profiling.
• Property Management: How to relate effectively to diverse renters.
• Meeting Planning: How to create meetings appropriate for diverse attendees.
• Mortgage Banking/Lending: How to market to diverse borrowers.
• Hospitality/Gaming/Tourism: How to meet the needs of diverse guests.
• All Industries: What other companies are doing in the area of diversity.
• All Industries: How bias can damage our careers and what to do about it.
• All Industries: Skills for interviewing diverse candidates
• All Industries: Programs covering specific information about different cultures. This information might be in the context of management, customer service, or sales.
   

To check on Sondra’s availability or to receive additional information including a demonstration tape and references, please contact the bureau who sent you to this site or:

Joan Pierce
Marketing Director
Cross-Cultural Communications
4585 48th Street
San Diego, CA 92115
Phone: 619-583-4478 / 800-858-4478
Fax: 619-583-0304
E-mail: STPhD@Thiederman.com