Making Diversity Work: Seven Steps for Defeating Bias in the Workplace (Fully Updated and Revised, 2nd Edition)
Video Now Available: In addition to Making Diversity Work, there is now a video training package based on the book's bias-reduction skills. Click here to learn more and preview the video Is It Bias?
Unconscious Bias, Subconscious Bias, Implicit Bias, Subtle Bias. Whatever term you use, we all know that bias in the workplace costs organizations dearly in lost business, expensive turnover, litigation, and stifled creativity. Fortunately, there is a lot we can do to reduce workplace bias and Making Diversity Work is here to show us how.
Based on the indisputable fact that behavior change, rational thinking, and productive dialogue have the power to defeat all but the most subconscious of biases, the revised and updated second edition of Making Diversity Work is chock full of techniques, strategies, and tangible steps that show readers how to . . .
Design and motivate the behavior change that reduces biased thinking. Click here to read a section of the chapter “Fake it Till You Make It.”
Diagnose unconscious, subtle, and disguised bias.
Remedy micro-inequities or “leakage”—those times when bias “leaks” from our subconscious in the form of inappropriate and even discriminatory behaviors.
Create, identify, and focus on shared values, experiences, and goals as a means of bias reduction. Read here about how sharing “kinship groups” can reduce bias in your workplace.
Communicate effectively when faced with diversity-related conflict and, thereby, further reduce bias. For example, click here to assess what messages are most apt to offend others.
Immediately apply the material in the workplace and training room.
Click here to learn all about what the book contains.
Click here to preview the new training video, Is It Bias?, which is based on Sondra's book.
Praised by Training magazine as “a great resource for anyone seeking to create or refresh their diversity program,” and by Macy’s, Inc. as “an excellent tool for reducing unconscious bias,” Making Diversity Work has helped scores of companies reduce the subtle biases that plague their organizations.
In order to make this book useful to individuals, managers, and facilitators of diversity and leadership training alike, this revised edition contains:
Numerous training activities. Click here to read and download a sample activity that will enhance your bias-reduction efforts.
Detailed chapter summaries and dialogue questions that you can immediately integrate into your diversity training. Click here for a sample summary from the “Reader’s Guide” section of the book.
“Workplace Application” sidebars that provide practical suggestions for immediately applying the material in the workplace. For example, click here to read and download how to set up “Bias-Spotter” Partnerships in your workplace.
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To check on Sondra’s availability or to receive additional information including a demonstration tape and references, please contact the bureau who sent you to this site or:
Joan Pierce
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Cross-Cultural Communications
4585 48th Street
San Diego, CA 92115
Phone: 619-583-4478 / 800-858-4478
Fax: 619-583-0304
E-mail: STPhD@Thiederman.com
